(703) 867-7140 | A woman-owned business!

We want to take care of your kitty!
Over 1,900 cats cared for!
See reviews below, or pics above from our happy customers!
(703) 867-7140 | A woman-owned business!
We want to take care of your kitty!
Over 1,900 cats cared for!
See reviews below, or pics above from our happy customers!
During the current pandemic, we are taking all measures necessary to ensure the safety of our sitters and our clients. All Meet & Greets will be virtual (FaceTime or Zoom). At each visit, sitters will arrive with masks and disinfecting wipes. They will wipe/sterilize all surfaces used. If there are any additional protocols requested, we are more than willing to accommodate you.
Locally owned and run in Falls Church, bonded and insured, members of Pet Sitters International, and the fastest growing cat sitting service in Northern Virginia! At this time, we do not service DC or MD. We've cared for over 1,900 kitties since we opened in November 2017, and with over 500 five-star reviews on Yelp, Google, Nextdoor, Petsitter.com, and Care.com, you can be assured that your fur baby is in the best of hands! We do not board kitties. They need to be in their familiar space.
*Effectively immediately, our minimum visit frequency is once a day visits, i.e., we will no longer accommodate every other day requests.
Susan Tate is the owner and CCW (Chief Cat Whisperer)! She loves cats and has had many in her 60+ years! Cat Sitting by Susan will take great care of your cat and is even able to provide insulin shots or other medication, if necessary. You will receive photos, videos, and texts while you’re away so that you can rest easy knowing your furry family member is happy and being well taken care of. Susan is married to her husband Gregg, and live in Falls Church, VA. They have 3 daughters, two granddaughters, and one grandson. They had a big, happy cat named Patrick (photo below) until recently when he passed away after a bout with cancer. They adopted Snickers (see below) who's their newest love, and recently added a new kitty, Fred, to the family! You can rest assured that we will love and treat your furry family member as one of our own!
Lourdes has joined the Cat Sitting by Susan team not only as a sitter, but as our new Director, helping Susan to run and grow this vibrant, exciting business! She was born and raised in Washington, DC and had rabbits and dogs growing up. She currently has no kitties, but is looking forward to the future! In her spare time, she loves photographing nature, hiking and exploring new trails, and dining out, especially venturing to a new restaurant with friends. Lourdes loves cats because, "they are not only beautiful creatures, they are intriguing, and challenge you to get to know them for the individual being that they are." She has just changed career paths and has joined our growing team. As to why she joined Cat Sitting by Susan, Lourdes' answer is, "Susan! To start, I love that Cat Sitting by Susan is a small, local, woman-owned business, operated by people who genuinely love cats and enjoy caring for them. Changed careers to follow my passion for animals and helping people, so this allows the best of both worlds!"
Erin was born in Virginia and grew up in Springfield. She has mostly had cats growing up, including two tortoiseshell kitty sisters. She still has one, who is now 14 years old and still going strong. She loves reading and learning. Erin says, "I love cats because although they seem mysterious and distant at first, once they familiarize themselves with you, they can be so loving and sweet." She is currently going to school at NOVA Community College, soon to be working on a degree in Accounting. She saw the job listed, and knew that as the cat lady in her family, the job seemed perfect as well as getting to spend time doing something she loves.
Ashley was born and raised in Arlington, VA. Growing up, she had a menagerie - 5 cats, two dogs, and 4 hamsters over the years! Currently, she has 3 kitties, Precious, Suki, and Sterling. In her spare time, she enjoys traveling, trying new foods, and hanging out with her friends and her sweet kitties. She says she loves cats, "because they don't just love immediately and/or unconditionally; it might take time for a cat to warm up to you, but as soon as they do, they're yours forever. I think that more often than not, the cat chooses the human and not vice versa. Cats also have so many different personalities that go unappreciated when compared with dogs." She is currently working as an Instructional Assistant for elementary students with autism, but decided to join the Cat Sitting by Susan team. "I have always had a passion for cats, and I want to spend all my free time with kitties!"
Kela was born in Columbia, South Carolina and was raised in Maryland. Growing up, she had dogs, turtles, a hamster, a bunny, and a kitty! She now has a 3-year old domestic shorthair named Xavier. She enjoys playtime with her pets, brain teasers, spending time with friends, knitting and crocheting, and exploring new places. Kela says, "I’ve always wanted to be able to care for cats when I was younger but since my parents were allergic, I never got the chance. I love being able to give back to the kitties!" She is currently in college pursuing a degree in criminology, but decided to also join the Cat Sitting by Susan team because, as she puts it, "I love getting the opportunity to spend time with cats and ensure that they are happy and healthy."
Monica grew up in a military family and was born in Panama, but grew up in Alexandria, Virginia. She has always had pets ever since she was a child, and currently has multiple cats! She enjoys singing, going on nature walks, gardening, learning new things, and hanging out with her kitties! She says, "I love how each cat has their own unique personality. I always find cats fun and interesting to get to know." She works for Fairfax County Public Schools, but wanted a "part-time job that I would enjoy and be able to help others, including cats."
Tiffany was born and raised in California. Growing up, she had dogs and cats, and she currently has two cats, Bramble and Sandpaw, the names, as she puts it, "that you get when you let the kids name the pets." In her spare time, she loves to see movies, visit art museums, and spend time with her now adult kids! Tiffany says "I have always loved cats since I can remember. I appreciate their individuality and demeanor! Playful and regal at the same time." She is a new empty nester waiting for grandkids, but decided to join the Cat Sitting by Susan team because, as she said, "I thought what a perfect job, I can help take care of other peoples' cats and give them piece of mind while they are away!"
Cadia was born in Guatemala and grew up in Arlington, VA. She had three cats and a dog growing up and now has three kitties, Luna, Gordo, and Taquita. In her spare time, some of her favorite things are taking nice long walks, being outside, and hanging out with friends. Cadia says, "I have always had 3 cats in my life. They are just so gentle and caring and I love them so much for just being them!" She graduated high school this year, and is taking a gap year. She decided to join the Cat Sitting by Susan team because, as she puts it "I honestly love working with cats since I have always been around them, and when I saw that this job was open, I was so excited."
Tom was born and raised in Falls Church, VA. He says that he had pretty much every pet you can think of growing up, and bred parakeets and transparent fish. Literally transparent except for their eyes and heart! Tom says, "I'm a bit of nerd and enjoy computer games if I'm not busy with my wife and kids. I love cats because they all have different personalities and you have to win them over!" His photo is with one of his kitties, Sissy! He is planning on going back to school to finish up his computer science degree if he can find the time. Tom says, "I chose to work for Cat Sitting by Susan because they are the most respected and cat centric pet sitting company there is in NoVA!"
Miracle was born in Fairfax, VA and grew up in Vienna, VA. She had three cats growing up, and currently has two kitties, JuJu and Millie. In her spare time, she loves reading, working out at the gym, and hanging out with her friends. She says, "I love cats because they're very unique. I love how energy-based they are and that they take their time to get used to a new place or person. I love their independence as well as their curiosity for life, that I can relate to." She is currently working on earning an esthetician license and is taking online courses for stocks/ cryptocurrency. Miracle decided to join the Cat Sitting by Susan team because, as she said, "I've wanted to work with cats for some time. So, at this point in life, looking for a job and then finding one working with cats was great news for me!"
Dan was born in Crystal Lake, Illinois and moved to Arlington, Virginia when he was 14. Growing up, he had dogs, an iguana, and a cat name Pandora. He recently moved to Falls Church after living in Chicago for the last 5 years. He particularly loves playing with, and caring for, his two daughters, Harper and Sparrow. He also enjoys cooking and is a huge Chicage sports teams fan. He has worked as an animal care specialist and an adoption counselor at the Anti-Cruelty Society in Chicago. He has joined the Cat Sitting by Susan team because, as he says, "While working at the shelter, I really fell in love with cats, and I love being around them and taking care of them."
Holly was born and raised in rural Minnesota. Growing up, she had several dogs and a great many cats, mostly the descendants of a dignified calico named Momma Kitty! Her current kitty is Josie, who joined her family in 2019. Some favorite pastimes include gardening, writing fiction, reading, traveling, and observing Josie as she eyes birds from the window. Holly says she loves kitties because of their "cattitudes," cozy purrs, and how they prowl around like mini mountain lions! She retired from the Air Force in 2018 and recently moved to Virginia with her spouse, who is still active duty, and their daughters. She is a registered yoga teacher and is working on a novel, along with other smaller writing projects. Holly says she decided to join the Cat Sitting by Susan team because "I want to reduce the distress of kitties and their families during times of separation. I know first-hand that it’s no fun to worry or to be the cause of a cat’s distress."
Beatrice was born and raised in Las Vegas. She had four cats growing up, and has four cats now! In her spare time, she likes to crochet while watching TV, and playing music on her guitar or trumpet. She says she loves kitties because they're incredibly smart, fun to play with, and loving. She is currently a student at NOVA studying Music Education. Beatrice decided to join the Cat Sitting by Susan team because she really loves being around cats, and this is the perfect place to help care for cats.
Marielle was born in the Philippines and grew up in Hyattsville, MD. As a kid, she mostly had dogs as pets, but she now has a sweet orange tabby named Killua (Kiwi for short). In her spare time, Marielle enjoys cooking, watching movies, and visiting cat cafés and shelters. She says she has a profound love for cats because hers saved her life in so many ways. "They are so intelligent, full of life and they are also loyal companions," she adds. She is currently a stay at home mom, fully loving on her two kids and her super hunter kitty! Marielle explains, "I actually never thought that cat sitting for work existed! I was so surprised to find the ad online and with no second thoughts, I applied right away. This truly feels like a dream job. Caring for other kitties as I do with my own is the best way I could make a difference for other cat parents. I truly believe that as a cat sitter, I can provide assurance that the cats will be loved and cared for immensely."
Sydney was born in Washington, DC but grew up in Falls Church, VA. She had four cats growing up, and currently has two, Smokey and Dusty. She enjoys hiking, thrifting, sewing, and volunteering with cats at Petsmart. She loves cats because they act reserved and aloof, but quickly open up and love unconditionally once they get to know you. Sydney joined us last spring and worked through summer, but is attending college at the University of Georgia and is studying natural resource conservation. She is now back with us caring for kitties for the summer and we're very pleased! She said, "I realized that I could combine my love for cats with a real job, while also giving people the security of knowing that their cat is in good hands."
Brooke was born in Fredericksburg, VA but grew up in Herndon. She had fish growing up, but often took care of the neighborhood stray cats. She currently has two kitties, Gully and Dolly. She enjoys thrifting, volunteering with cats at PetSmart, and crochet. She loves cats because "they are calming animals that each have their own personality." She is attending the University of Miami studying Marine Biology, and is home again for the summer, so is back with our team, and we are so pleased! Brooke says, "I decided to work for Cat Sitting by Susan because I truly love cats and wanted to turn this passion into a job!"
Leah was born and raised in Los Angeles, CA. Growing up, she had an orange and white kitty named Chibbie, and she now has a male tabby named Bruce! In her spare time, Leah enjoys reading non-fiction, taking long walks, traveling, baking, and watching professional tennis. She has decided to make a career change to become a cat sitter for Cat Sitting by Susan, and we are so pleased! She explains that, "The company truly understands the immense love people have for their cats and how important it is to know cats are receiving exceptional care and attention when they are out of town. I also love that this is a business dedicated to cats! Cat Sitting by Susan has taken care of my cat and the sitters are exceptional!" Leah says that she loves kitties because of the endless sweetness and cuteness they add to a home, their independence, how wise they are, and their great capacity to love!
Patrick was born in Washington, DC and grew up in Falls Church, VA where he lives with his wife. Growing up, he had a cat named Smoky and a German Shepard named Rex. Since then, he's had five other cats. He loves being around both cats and dogs, but has a particular fondness for cats because of their unique personalities. He currently has an old kitty, Chester. He enjoys camping, hiking, and being outdoors in nature. He is passionate about soccer, and even played professional indoor for two seasons with the Washington Warthogs. Patrick says, "my first contact with Susan was when we met the first time they watched Chester for us while we went out of town. My first thought was how compassionate they were of cats, and how they took such good care of him that I knew I wanted to work for Cat Sitting by Susan!"
Micaela was born in Lansing, MI and grew up in Leslie, MI. She had a black lab, anywhere from 4-9 cats at a time, horses, cows, and chickens, but she says the cats were her favorites! She currently has one sweet boy, Doc. In her spare time, she loves reading (fiction, historical fiction, and of course the books she needs for her Phd). She says, "I'm a big history nerd so I love going to museums. I also love to travel and watch/root for the Michigan State Spartans." Micaela loves kitties because they are so complex and full of personality and once they trust you, they will be your friend for life. She explains, "My first two cats, Springy & Midnight, were with me from second grade, all the way through college and even once I moved to DC. But as soon as I got home, they treated me like I had never left and knew I'd be back." She is currently a second year PhD student. Micaela says she joined Cat Sitting by Susan because "I loved that when I needed someone to care for my buddy, Doc, they were willing and loving and they took such good care of him, I never had to worry. I wanted to give the same love and care they gave to me to others, so that kitty parents don't have to worry about their fur babies while gone."
We adopted Snickers from the Animal Welfare League of Arlington, VA, and immediately fell in love with him! He is a 14-year old diabetic kitty, and what a cutie he is! Very affectionate, and he has quickly become a part of our family! We documented Snickers' journey to us on the Cat Talk! blog. BTW, he's the face in the Cat Sitting by Susan logo!
We know that your babies need attention and playtime, not just feeding. Petting, cuddling, and talking to your furry friend are just as important as food and water! We'll take the best care of your furry little ones at a very reasonable price including feeding, litter box cleaning, and the loving and cuddling your fur baby needs! Please see additions/surcharges below. We accept cash, check, PayPal, Venmo, and all major credit cards (using the Payment dropdown menu below). Overnight visits are available starting at $75. Minimum per visit rate - $26. Please note - we do not board kitties.
There is a $5.00 per visit surcharge for families in high-rise apartment/condo buildings in congested, non-parking friendly areas of Arlington, including Ballston, Rosslyn, Crystal City, and Pentagon City. As well, if the only parking available is paid or metered street parking, there is a $1.50 charge per visit, except Sundays and holidays.
Due to sharply rising gas prices, we are adding a gas surcharge of $1 per visit to help our sitters defray transportation costs. 100% of this will go to the sitters.
Due to the high demand for cat sitting services around holidays and during school breaks, visits on any of the following dates in 2022 will have a holiday surcharge added ($5.00/visit), so will have a base rate of $25 per visit: May 27-30 (Memorial Day), June 17-19 (Father’s Day), July 2-5 (Independence Day), September 2-5 (Labor Day), October 7-10 (Columbus Day/Indigenous Peoples' Day), November 11-13 (Veteran's Day), November 19-27 (Thanksgiving), December 16-January 2, 2023 (Christmas, Hannukah, Kwanzaa, New Year's Day)
If cancelling with less than 72 hours notice, there will be a cancellation charge equal to the greater of 25% of the total booking amount or the cost of one visit.
*Effectively immediately, our minimum visit frequency is once a day visits, i.e., we will no longer accommodate every other day requests.
Check out Cat Sitting by Susan on social media below! Follow us on Facebook, Twitter, and Instagram!
Mailing Address: 117 Rowell Court, Falls Church, VA 22046, USA
Call or text us at 703-867-7140
We love to meet our prospective furry customers (and their parents!), so please call or text and set up a virtual meet and greet (M&G) via FaceTime or Zoom (adding Google Meet soon)! We learned something valuable during the last year. We have done well over a hundred virtual M&Gs over the past year, and have found that everything worked out wonderfully, even when there were medications involved that we needed to discuss. After years of in-person M&Gs, over the last year, we’ve begun to question whether they are actually the best way to initially meet your fur baby. We've often wondered why after meeting a kitty at an in-person M&G, that kitty is no less skittish or uncomfortable when the sitter arrives for the first visit. Could it be that at the in-person M&G, when the sitter’s scent mixes with the kitty's parents’ scent, and then Mom & Dad go away, do kitties connect the sitter’s scent to their parents leaving? During a virtual M&G, our sitter can see your kitty without leaving their scent; learn where food, water, and litter are, learn what your kitty loves to do, and of course, you can see us and your sitter, and ask any questions you’d like. We believe that our sitter bonds with your kitty better on their own than when the parents are there. All of our sitters are serious cat people, who have kitties of their own, so on their first visit to your fur baby, they know how to approach slowly and how to read your kitty. This way, your kitty connects the sitter's scent to a positive memory - getting fed, watered, loved and played with. Of course, there may be exceptions when an in-person visit would be called for.
Initial meet & greets are complimentary if you book for four or more consecutive visits.
Please see customer testimonials below, and our 5-star reviews on Yelp, Google, Nextdoor, and Care.com! Background checks for all sitters are available for viewing. Links are at the bottom of the page.
Leigh T (5 star review on Google)
July 3, 2022
Top notch cat care. It was comforting to know my cat was so well cared for while I was gone. Great to get updates and pictures every day!
Audry M (5 star review on Google)
June 24, 2022
Cat Sitting by Susan is such a wonderful service both dependable and affordable! I receive updates with videos and pictures so I always have peace of mind leaving my cat in the care of cat sitting by Susan. We have used them several times and are happy every time.
Elizabeth C (5 star review on Yelp)
May 30, 2022
I can't recommend them enough! After trying a few sitters on Rover (and having one terrible experience on Rover), I was happy to come across Cat Sitting by Susan and even more thrilled after Monica came to take care of our cats a few times. They are always professional, responsive, and clearly care about your pets! This is really a no-brainer pet service, I dread the day I need to move away and have to find someone new.
Beth A (5 star review on Google)
May 3, 2022
Great experience with this service! There was a very thorough intake process prior to the first visit to get to know your cat. The cat sitter sent at least two videos every visit, plus photos and a summary of each visit. I felt very relaxed and confident that my cat was being very well taken care of. I also found the rates to be very reasonable. All in all, I would highly recommend!
Patty H (5 star review on Google)
April 26, 2022
Wow! This company is amazing. Tom took such great care of both our indoor and outdoor cats (which can be confusing!). We loved his daily updates — and he even brought the kitties Easter toys. We will be using this service again, for sure.
Dr. Marie R (5 star review on Yelp)
March 8, 2022
I highly recommend Cat Sitting by Susan! I have trusted her for years and have been really impressed by the service they provide: the attention to details, the ease of communication and most importantly the care they give my cat. I know my cat loves Erin and its reassuring that she is in good hands when I am away! I am also very grateful at how responsive they are as I can at times take off at a moment's notice and Erin has been more than accommodating with my schedule. I am not sure what I would do without this service!!
Farouq E (5 star review on Google)
February 17, 2022
My wife and I travelled overseas for three weeks and hired Cat Sitting by Susan. Our pet sitter, Monica, has been fantastic, providing us with daily updates and pictures/videos. We were a bit apprehensive leaving our cat for the first time alone for such a long time, but Monica quickly erased our worries. Great service, highly recommended!
Jacqueline M (5 star review on Google)
February 1, 2022
A big thank you to Cat Sitting by Susan! We are new to the area I was feeling very nervous about finding a new cat sitter (especially with snow in the forecast for our first trip away), and this team blew me away! Emma is an amazing cat sitter who took the best care of our kitties and sent photo and video updates during each visit. I would recommend this group to anyone in the area looking for a compassionate cat sitting team! Thank you Cat Sitting by Susan!
Leslie O (5 star review on Google)
January 22, 2022
I am wanting to post this review to wholeheartedly recommend “Cat Sitting by Susan” to anyone looking for a trustworthy cat sitter. This group is fantastic and I certainly plan to use them again. I am so happy that I took a chance to check if they had any openings, even though it was last minute. I was nervous to use a business that was not personally referred to me (I am new to the area), but Susan was in touch with me regularly by text and email, answering my questions and letting me know which employee was coming to my home. While I was gone, I got regular updates (texts and emails with pictures and videos) so I could see how everything was going and was reassured that these are clearly cat lovers. It all went so smoothly! Those other 5 star reviews are warranted. This is a great business and they are doing a great job!
Gregory H (5 star review on Yelp)
January 5, 2022
Cat Sitting by Susan FAR exceeded our expectations! Miracle was an amazing sitter and sent videos, pictures and full write-ups after each and every visit. We are so thankful to her and Cat Sitting by Susan for being the most amazing cat sitters. We will definitely be calling them again to take care of Bubba the next time we leave town. Thanks again Miracle!!!
Alexa C (5 star review on Yelp)
December 8, 2021
I am a little late on this update as things have been pretty hectic in our household for the last few months...but my partner and I have utilized Cat Sitting by Susan multiple more times this year with the best experiences. We also had the pleasure of adding Taco into our family this past September and he and Ollie were so well taken care of when my boyfriend and I went away for a wedding in October. I was a little nervous to leave him so soon, but I knew he would be in the best care when we were gone. Thank you again for all you do!
Renée F (5 star review on Google)
December 5, 2021
Cat Sitting by Susan is a lifesaver! I used Rover when I lived in Arlington, but after I moved to Falls Church, availability was much sparser. I am so glad I found a local company that focuses on cats rather than dogs. Ashley has looked after my two kitties twice now, and I've been so happy both times. Ashley obviously knows how to treat shy kitties, so that they actually warmed up to her after a couple visits. I feel totally confident that she understands cats. Cat Sitting by Susan is reliable, professional, and experts at what they do. I feel safe and secure giving them a key to my house, too.
Erika W (5 star review on Google)
November 15, 2021
Cat Sitting by Susan was a last minute find on Google and thank goodness I found them! They were quick to answer and their online portal was easy to maneuver! Shout out to Kela for taking such amazing care of my two kitties! Will definitely use Cat Sitting by Susan again!
Lilian T (5 star review on Google)
October 22, 2021
All-around great service from people who really care about cats!
I recently moved to the DC area and needed a sitter to take care of my cat. Susan was able to get a sitter scheduled at fairly short notice, and Monica was excellent. I appreciated the daily videos/updates, and will definitely be a return customer the next time I have to travel.
Michaela Z (5 star review on Google)
October 18, 2021
Susan and her team, specifically Erin, do such a wonderful job looking after kitties. This was our first time away from our 2 fur balls since November, which was, of course, extremely nerve racking. Erin visited twice a day and each time she sent us a great update of the kitties with quite a few pictures. One of our cats has been very shy around other people, but opened up to Erin immediately. We could not have asked for a better cat sitting experience!
Tommy D (5 star review on Yelp)
October 6, 2021
I went looking for a cat sitter online and came across Cat Sitting By Susan and decided to check them out for two trips I had coming. I checked their website and was impressed that they had a focus on cats - something that I wanted - and they also shared bios of all of their sitters, with their background check paperwork included! The process was great - with a video call to meet the owner, and the potential sitter, before getting the final schedule nailed down. Payment was easy, and each visit I got a great set of pictures as well as video. It was very evident to me that the sitter - Rachel in my case - took time to be with the cats and socialize with them. A perfect situation for me. I highly recommend their services!!
Lois R (5 star review on Google)
October 5, 2021
Cat Sitting by Susan is wonderful. Their customer portal is easy to use, and the cat sitters have been great. As a customer, I can tell that these employees really do love working with cats. You will receive daily photo and video updates, along with a written narrative of how the visit went. I have full confidence that my pets are well cared for when I am away. This is a much less stressful experience for my animals than a kennel, and I am so thankful to have found this small, locally owned company.
Laurie C (5 star review on Google)
September 25, 2021
We used Cat Sitting by Susan to take care of our two 8-year old cats for a week this summer. The virtual meet and greet went really smoothly and I had a lot of confidence before we left. Every day Kela sent us great updates of how the cats were that day, plus pictures and videos. We came home to two very happy cats. I couldn't have been more pleased and will definitely use them the next time we go out of town.
Stacy O (5 star review on Google)
September 23, 2021
I had a bit of a last minute request due to a sitting arrangement that cancelled. Cat Sitting by Susan responded quickly to my request and had a sitter confirmed within 2 hours! The service was superior to any sitting service that I've used in the past. Not only did our sitter feed my kitties, clean the litter box and clean up around the litter box, she also fed the feral kitties that live near my backyard (I'm working on TNR for them). In addition, the sitter was concerned about my "shy" kitty, so I finally told her two most likely hiding places. My shy kitty accepted a hand delivered dinner of wet food outside of her hiding spot. :-) I can't thank Cat Sitting by Susan and Monica, my sitter enough for care and attention given to my pets. We especially enjoyed all the updates, pictures, and videos! Thank you so much!!
Katherine C (5 star review on Yelp)
August 18, 2021
We had been using a different pet sitter for the past 10 years, but they unfortunately went out of business due to covid-19 challenges (i.e. nobody traveled or needed dog walkers, because everyone was at home), which left us scrambling for new coverage when we finally felt able to head to the beach for a week this year. We landed on Cat Sitting by Susan and I couldn't be happier. Susan was lovely with the virtual meet and greet, asking all the right questions. The sitter who came every day while we were gone was great with our cat and sent us thorough updates daily, with lots of great photos and videos (and responded to our occasional comments, for example about which toys might engage our grumpy oldman cat more). Once we got set up with Susan we also got access to a nice, easy-to-use online portal and we've already used it to book services for a long weekend this fall.
Andrew W (5 star review on Yelp)
August 1, 2021
Big shout out and thank you to Cat Sitting by Susan. Luna, our cat, needs meds now and be went away for a week to the beach. My mom no longer drives so we needed help. I found Cat Sitting by Susan and can't say enough. Ashley, our sitter, came each day, pilled Luna, fed her, cleaned her litter and visited with her. She sent us pics and vids every day. We came home and Luna was in great shape and happy to see us. So, if you are in need of a cat sitter...Susan and company is awesome!
Ellen M (5 star review on Google)
July 25, 2021
Just used this service for the first time after adopting our kitty in May. We were beyond thrilled with the service! Brooke came twice a day to feed her, play with her, and clean her litter box. We got a great message and several videos and stills showing us how she was interacting. It was always more or less around the same time of day for the five days we were away. A friend we were with said she wished her son's day care was anywhere close to that communicative. My son's asked every day to see the messages, and we all felt so relieved to know our kitty was so we'll taken care of in our absence. We highly recommend Cat Sitting by Susan!
Heather (5 star review on Google)
July 25, 2021
We typically leave our cats home alone with automated cat feeders, etc., and we were happily surprised with this affordable cat caring service. Our cats appeared much calmer when we returned home (plus didn't run out of food, water, or kitty litter) and we didn't get our usual piles of revenge vomit. Furthermore, our sitter played a lot with our kitties--something we mean to do but often forget--which our kitties loved and won't let us skip anymore; one kitty dragged a fishing rod toy over to me as I was writing this review. Overall, vacationing was less stressful for both us and the cats, with lots and easy communication, and we will certainly use this service again.
Elaine M (5 star review on Yelp)
July 22, 2021
We used Cat Sitting by Susan's services pre-Covid and we are so happy they survived and are still in business now that we are traveling again. We cannot say enough about their services. They have impeccable attention to detail, a clear LOVE of cats and are extremely friendly and professional. They send texts everyday with details and lots of photos and videos. They are respectful of our home. They go above and beyond every time we hire them to take care of our sweet kitty. Don't hesitate to contact Susan the next time you need a cat sitter.
Ketaki S (5 star review on Google)
June 25, 2021
I am beyond happy with the service. This is the best place to reach out if you are looking for cat sitter. Susan and the team does a great job. They are very responsive and the best part was the detailed update after every visit. Our sitter Becka was really awesome. I have never seen my cat Peppa so happy even without us. Strongly recommend!
Caitlin H (5 star review on Google)
June 23, 2021
I highly recommend Cat Sitting by Susan! Susan responds quickly and was able to accommodate my last minute visit request. The sitter, Sydney, took great care of my cat and sent me photos and videos. I can’t thank Susan enough!
Katie D (5 star review on Google)
May 6, 2021
Susan was quick to respond and set up a Zoom meeting so we could meet our cat sitter (Rachel) and introduce them to our two cats. Rachel came to visit our cats once per day and took such great care of them. She provided us with pictures and videos each day. We were so pleased with the care they provided for our cats. We would highly recommend!
Teresa T (5 star review on Google)
April 27, 2021
I am so glad to have found Cat Sitting by Susan! I've used them before and will again-I love the daily updates and pictures of my cats and knowing they are being watched and time is being spent with them. Erin, the sitter, even managed to befriend my very shy cat! I remain impressed by their thoroughness and thoughtfulness.
Sarah C-H (5 star review on Google)
April 20, 2021
These people LOVE cats! I took a last minute trip over spring break and despite being super busy, Susan was able to accommodate me into their schedule. They did a 30 minute zoom prior to my departure which was very reassuring, they asked all sorts of questions to ensure they knew exactly what my kittens needed. Melissa took care of my wee ones and sent pictures and videos every single visit. I had her come in twice a day as my cats are very young and I felt completely reassured that they were in good hands. Seeing the pictures each day was comforting and I could also tell that my cats were very happy and being played with. It is also nice knowing someone is going into the house a couple of times a day. I think their prices are extremely reasonable and their services are fantastic. I will not hesitate to use Cat Sitting by Susan for my future travels!
Melody A (5 star review on Google)
April 6, 2021
A great choice if you are going away and need someone to take care of your kitties! I went on a trip to Florida for about 5 days and Melissa took great care of my cats! :D She sent me pictures and videos every day and sent me a detailed text of what she did and how the kitties were. Susan and her husband were also very professional and kind when doing the intro consultation! Definitely would recommend them and will be using them again in the future!
Christine B (5 star review on Google)
March 27, 2021
The very best! I could never go on vacation if it wasn’t for Dan! He takes such excellent care of my cat, who has multiple health conditions. I’ll never use anyone else.
Rebecca M (5 star review on Google)
February 27, 2021
Highly recommend Cat Sitting by Susan! The sitting was so easy to set up and everyone was lovely to work with. I feel so much more comfortable leaving my cat at home now!
Karen R (5 star review on Google)
January 27, 2021
We have used Cat Sitting by Susan twice now and feel so confident leaving on vacation having them take care of our kitty. They send photos and video of each visit and communicate regularly about how your cat is doing. I highly recommend them!
Jessica W (5 star review on Google)
January 4, 2021
We have used Cat Sitting By Susan twice. Both times we had the same person - Chris - coming to our house twice a day. The first time, he looked after our cat Walter so well that we changed our Christmas plans because we felt comfortable leaving Walter in Chris’ care. He kept us up to date with videos and pictures after each visit and let us know if Walter didn’t eat well or was running out of litter. We’re pretty sure Walter prefers Chris to us now, so we will certainly ask for Chris the next time we travel. I’m sure the whole team is that caring though. All in all, we are very happy with the professionalism and care that Susan and team put in to the job.
Lapio T (5 star review on Yelp)
January 2, 2021
Erin and Susan were wonderful. They set up a video call before the scheduled sitting to go over details and were very thorough. One of my cats became very grumpy and unfriendly during first couple visits but Erin did a great job of getting him to warm up. The other cat was skittish and Erin tried her best to check on him without causing him extra anxiety.
She sent us pictures and videos every day to let us know how the kitties were doing.
We appreciate Cat Sitting by Susan and would definitely use them again. They clearly have people working for them who adore cats as much as my husband and I do.
Evan C (5 star review on Google)
December 29, 2020
With fantastic and regular communications, reliable visits, a caring and engaged cat sitter, and extensive prep and follow-up, this was a top notch experience from start to finish! We're extremely pleased with the service received, and have moved Cat Sitting by Susan straight to the first position on our list of who to call when our kitties need someone to look after them. An extra "thank you" shout-out to Melissa, who was our specific sitter - we and our cats, Dante and Chell, couldn't be happier!
Eric J (5 star review on Google)
December 29, 2020
Dan has taken excellent care of our cats, who are wonderful, but also difficult and picky. We never have to worry when we travel because we know he will look out for them, feed them, play with them, and patiently report out on their behavior. We would happily recommend Cat Sitting by Susan to friends in Arlington who need cat care when traveling.
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