Linda J (5 star review on Google)
December 15, 2020
I've used Cat sitting by Susan for a few years and have been thrilled with the service. Susan runs an amazing business and hires the best sitters. And, they are taking all the necessary precautions to keep everyone save during Covid.
Another wonderful benefit of Susan's service is if for some reason the assigned pet sitter is unable to make a visit (illness, family emergency, dead car) Susan and her husband Gregg are ready to cover for them. In the past, I would line up a backup sitter just in case. Now, I don't need to worry about that.
I love that all the pet sitters send photos, videos and notes from EVERY visit! What a relief it is to get updates and see how happy and playful your fur babies are! It's hard to get one of my cats to eat and via our twice daily visit notes the sitters have kept me informed of how that is going and I've been able to tweak what they do as necessary to make sure he eats enough. They all also do an amazing job of keeping everything very clean and tidy.
Susan tries to assign you the same sitter for all of your visits which is great. However, the sitters, who are often college students, do eventually graduate and leave the area/service. So, I've had a few different sitters. They've all been wonderful. But, my most recent sitter, Rachel, is truly amazing! My cats are skittish so it takes a while for them to warm up to a sitter. But not with Rachel. During the first visit they were acting like they were old pals! And, by the end of the two week visit, both of my cats were sitting in Rachel's lap. They have NEVER done that with anyone but me!!!! She took really amazing photos and videos. What a joy it was to see those every day. Below is a screen print of a text showing a video and one of the photos Rachel sent me on her FIRST day. The cat with the brush often won't come out from under the bed for the first two days of a new sitter!
I highly recommend Cat Sitting by Susan for anyone searching for cat sitting services.
Patrick L (5 star review on Yelp)
November 3, 2020
My wife and I will never think of looking for a different cat sitting company after having the opportunity to work with Cat Sitting by Susan!!!
Initially, we were quite nervous about traveling internationally for our anniversary. Earlier this year, we adopted an orphaned baby kitten in hopes that she would eventually become a friend for our older cat who suffers from depression & separation anxiety when we travel.
We've never worked with professionals before and aside from their stellar yelp reviews had no idea what to expect when we came back home. All we knew was that we didn't feel comfortable asking our friends to take on this responsibility because they don't own cats themselves.
From the initial registration (incredibly straightforward) to the meet and greet (COVID safe) and daily check ins, Susan, her husband and our sitter blew us away with their professionalism, expertise and genuine care for our animals' well being.
One of the main highlights of our vacation was sitting down in the afternoon to look through the various pictures and videos that our sitter sent along with a brief summary of their stay.
Thank you so much for eliminating this stressor from our vacation and taking such great care of Binx and Ostara!
Scott M (5 star review on Google)
October 27, 2020
Very professional service. We have cat with special medication needs, this group has been very responsive and very helpful and allowing us to be able to go to work and occasionally out of town. They took the time to ensure the correct sitters were paired with our quirky cats and the kitties are very responsive to them. Extremely trustworthy, always reliable always do a great job. Makes me so much more comfortable when I'm not at home. We'll use them again and again.
Diane D (5 star review on Google)
October 11, 2020
I can't say enough good things about Cat Sitting by Susan. We have used them twice, first with Leah and then with Rachel, caring for our two cats. Both times these caring sitters went above and beyond anything we have experienced before. It's evident that owners Susan and her husband are true cat lovers and employ people who are too. From the start, with a thorough "meet and greet" when Susan took copious notes about our cats' particularities and routines, we could tell this was a special service. And both times during our trips, our sitters checked in twice daily to text updates and send photos and videos. Our cats, one of whom is very shy and wary of strangers, were so clearly content and even having fun with new toys and games! Also, wonderful was the cats' feeding area and litter was very clean and tidy. So nice to come home from a trip to happy cats who have obviously been lovingly cared for. We will without a doubt use Cat Sitting by Susan again and highly recommend them for anyone searching for cat sitting services.
Martha M (5 star review on Google)
September 22, 2020
We've been customers of Cat Sitting by Susan for over two years. We really appreciate the care and attention they give to our cat. They got to know her and always follow the routines she is accustomed to. They provide texts describing their visits so you know how your cat is doing in your absence. Our cat recognizes them and is happy to see them each time they come.
Jenna P (5 star review on Yelp)
September 21, 2020
Would give more than 5 stars, if possible!
Cat Sitting by Susan was recommended to me from a fellow military spouse. I looked up their website & I really appreciated that they have their prices listed on the internet. Plus they have pictures & cute bios of all the sitters (along with their background check!). This made me feel really comfortable using their service.
I used Cat Sitting by Susan over Labor Day weekend. Prior to my departure Susan made sure they knew all about the cats & asked all the right questions to make sure they were prepared to care for the cats.
Erin was the sitter & I feel as though she took such great care of our cats! I got the sweetest pictures and videos of them while I was away. Also, she followed the directions perfectly. I was just very impressed with Erin & the Cat Sitting service as a whole.
Thanks for caring for Moose & JoJo - we definitely plan to use this service again in the future!
Brittany S (5 star review on Google)
September 9, 2020
We recently had Cat Sitting by Susan care for our 2 kitties for 2 weeks while we were on vacation. I can't say enough great things about them! We had a very poor experience with another company in the area about a year ago. Needless to say we were very hesitant about leaving our fur babies for such a long time. Susan and her team made us feel very comfortable from the beginning. They sent us several videos and pictures after every visit along with a detailed account of their visit! One of our kitties is very shy but they still always tried to find and engage him. We were able to enjoy our trip without worrying! We will definitely being using them again in the future!
Nicole M (5 star review on Yelp)
August 17, 2020
Amazing cat sitting company!! Sabrina was so sweet with our girl and gave us so much peace of mind while we were away. Susan and her team make it really easy to coordinate care and keep excellent communication from beginning to end. Susan has even sent little mints, notepads, and cake pops over with our sitter for us to enjoy after returning from our trip!
Nargiz A (5 star review on Google)
August 11, 2020
I highly recommend Cat Sitting by Susan to all cat families. This is an amazingly organized, locally owned company. Susan responded to my inquiry on the same day. The meet & greet was done over a video call due to the pandemic, but it was very heartwarming. Susan and Greg walked through the entire routine, asked about likes and dislikes of our kitty. Kristina took care of our Gatsby during our absence. It was the first time for us away from him for an extended period of time and I was anxious. Kristina took great care of Gatsby, she played with him during each visit. Every single detail mentioned in meet & greet was accounted for during the visits. I loved everything from photo & video updates about each visit, to how efficiently whole team is organized. I am happy we found them and we will be coming back here!
Suzy I (5 star review on Google)
July 11, 2020
I love Cat Sitting by Susan. They are reliable and responsive. We've used Patrick's services for more than a year now. We do not hesitate calling him to sit Oreo knowing she is in good hands. It is rewarding when he sends pics of her to us when we are away. Oreo adores Patrick!! Thank you Patrick and Susan.
Elizabeth B (5 star review on Google)
June 20, 2020
I've hired Cat Sitting by Susan twice to watch my two elderly cats, one of which is a diabetic and requires injections twice a day. Both of the sitters who watched my cats were top-notch. They sent me photos and videos of the cats in real time daily and were very responsive to my texts and questions during the actual site visits. When hiring "Cat Sitting by Susan" all of my email inquiries are quickly responded to. This company provides excellent service and cares for my cats like they were their own. I will use this service again in the future and can heartily recommend them.
Sarah M (5 star review on Google)
June 11, 2020
Susan and Dan took such great care of my diabetic kitty! They have years of experience with cat diabetes and gave me some great tips for my newly-diagnosed cat. They were able to accommodate my last minute request for a sitter and sent me detailed updates for every visit. Their rates are more than reasonable considering their level of expertise. I highly recommend this business!!!
Grace B. (5 star review on Yelp - Another!)
June 11, 2020
To update my earlier review - we used Susan's cat-sitting service for a second time in May / June 2020, and they truly went above and beyond to accommodate our travel schedule, which kept changing. They were so gracious and flexible, and very responsive. Our sitter, Dan, is a true gem and took great care of our cat while we were away! Can't recommend this business highly enough!
Grace B. (5 star review on Yelp)
May 6, 2020
This is a wonderful pet-sitting service! We worked with Susan in February 2020 to arrange for cat care for our blind tortie Mishmish over President's Day weekend. Susan was professional and kind, and Dan, the sitter who took care of Mishmish, did a fantastic job. Getting the daily photo updates was a great touch - I really felt like I was leaving my cat in skilled and caring hands, highly recommend! Thank you Susan and Dan!
Jolyne S. (5 star review on Yelp)
April 18, 2020
Susan and her team are beyond awesome. Doing business with Susan is very easy. The care is consistently great. Susan and the team go the extra mile. Totally recommend this service.
Steph P. (5 star review on Yelp)
March 4, 2020
I can't say enough positive things about Cat Sitting by Susan. Our sitter was fantastic!! We were in a pinch before leaving the country and they were so accommodating, met with us that day and signed on to care for MoMo while we were away for 11 days. Unprompted, the sitter even vacuumed around the litter box, and even had to deal with some "vomit gifts" in our absence. Just such a kind, thoughtful and incredible service. We will use them again and would refer them to anyone!!
Michelle D. (5 star review on Yelp)
February 22, 2020
This was the first time I had anyone other than a friend take care of Jelly while I was away. Had a fantastic experience with the team, and I enjoyed getting the daily updates with pictures and videos. Communication was great and Jelly seemed happy when I returned. I have more trips coming up this year and won't hesitate to leave Jelly in their care!
Update: I've used Cat Sitting by Susan a few more times and everything has been wonderful! Definitely recommend!
Erica S. (5 star review on Yelp)
January 29, 2020
I was looking for a cat sitter a few months ago and I saw Cat Sitting by Susan with good reviews, so I decided to give a try and now I can also endorse that it is a good service. First, they scheduled a meet and greet, so I had the chance to talk to Susan and Erin (staff member that stops by my place regularly) and tell more about my cats likes and dislikes. Erin is very sweet and Susan is lucky to have her on board. I think other staff members are friendly as well since Susan recruited them. Erin always sends me videos and photos, so I know my cats are being well treated. I think the service cost is fair [re:] market average. This is not just a business. Susan and Erin really care about my cats, that is why this service is a good fit for me and my family.
Laura B. (5 star review on Yelp)
December 15, 2019
BLUF: women-owned business that uses trustworthy and passionate cat sitters, who provide the utmost care to your fuzzy felines. I've used Cat Sitting by Susan at least 5x now. Every time, Susan is very prompt at scheduling and coordinating the dates of service and always provides me with accurate information regarding availability, pricing, and so on. She also accepts PayPal, which makes payment so easy! Susan is also very accommodating with requests for last minute cat sitting services. Prior to my first visit, Susan and her team came to my apartment and met my cat Larry. Susan and her team took thorough notes about caring for my cat and made sure I felt comfortable before I left for my two week honeymoon overseas. Danny has been my cat sitter since I started using this service and I will be very sad to see him transition on to his next opportunity. Danny is very polite, thorough, and always responds to my texts if I have a question and/or concerns. Overall, I would HIGHLY recommend this service to anyone looking for cat sitting services in the DC/VA area.
Ellen L. (5 star review on Yelp)
November 4, 2019
I was very impressed by how much care the whole Cat Sitting By Susan crew showed. They take the time to introduce you to who will be sitting for you and visit you and your cats. They also try as best that they can to keep the sitter consistent during subsequent trips if possible. Expect lots of cute photos and videos each day they watch your cats. My sitter also went above and beyond and brought up my packages from downstairs and cleaned up around the litter boxes, which I very much appreciated! To boot, I came home to a cute note and cake pop in the fridge. Very much looking forward to having them watch my two cats in the future.
Drew V. (5 star review on Google)
October 14, 2019
We love Cat Sitting by Susan! Heidi takes amazing care of our cat, and we love having a consistent sitter across visits. We so appreciate the video and photos updates that we receive after every visit. Heidi has taken the time to get to know our cat's personality and lets us know if anything seems out of character (so helpful for our elderly cat, who we worry a lot about when we travel). Our house is left in excellent condition after each visit. The communication around reservations is very easy and clear. We'll rely on Cat Sitting by Susan every time we travel!
Michelle G. (5 star review on Yelp)
October 3, 2019
Cat Sitting by Susan is fantastic. I found them through yelp when I moved to town and I called Susan to book a long weekend away. She and the wonderful Erin (the cat sitter I get to work with) came over along with Susan's husband, Scott, to make sure they knew my home, how to care for Carmi the Wonder-Kitty, and to start building a relationship with both cat and cat-parent. As cat people know, three strangers could send even the most gregarious feline under a bed - not so with these three. Carmi happily greeted them. They know cats and cat personalities. They were very thorough in both asking for information from me as well as getting to know my cat's preferred ways to play, cuddle, and chill.
Susan makes sure that the right sitter is matched to the right cat(s) and cat-parents to build a relationship that lasts from first visit through later visits. This was a relief as a family emergency took me away with just a few hours notice this past weekend. I called the office and within an hour, Erin was confirmed for the time I'd be away. Susan has a number of people with whom she works (all background checked), so I knew there would be someone I could trust, but it was great to know Carmi's friend would be taking care of her.
It's a relief to have a "company" (that's in quotes because it feels more like friends and family) that you can trust in your home with your pets. I'm really grateful that my mind is at ease when I'm traveling. They're truly fantastic.
Amanda M. (5 star review on Yelp)
August 22, 2019
Susan and Courtney took excellent care of our cats and sent us numerous photos and videos for each visit. They fed, played and brushed our cats each day. We are recommending them already to our friends with cats. It's very clear that they love caring for these special creatures!
Betsy T. (5 star review on Yelp)
August 19, 2019
Absolutely recommend cat sitting by Susan! Being a first time cat mom to a rescued year and a half old kitty I was extremely nervous leaving him in a pet hotel. So I gave Susan a call and got a very prompt response and even though it was a last minute request she managed to squeeze me in which I am so grateful for. They came and met my kitty and asked questions. They are so detail oriented .I left and they updated me with pictures and videos and helped me feel at ease knowing he was ok. I recommend them 100 percent. I came back home to a beautiful thank you note and treats. It's rare when I am impressed and they exceeded my expectations. Thank you to them and I will be using them in the future for sure. Thank you Erin you are wonderful!
July 21, 2019
We were very pleased and grateful with the care that Susan and her team provided for our cat, Eli. Braden was very conscientious with caring for Eli and sent us videos that we looked forward to seeing after each visit. Susan even went above and beyond our expectations when Eli got sick over a holiday and he needed some extra care. They truly care about cats and treat your cat like they would their own. Trustworthiness with peace of mind. Strong recommendation for anyone in need of cat sitting.
Ginny L. (5 star review from Yelp)
July 20, 2019
Susan, Gregg and their team of cat sitters are absolutely wonderful. My husband and I have a 10 year old cat (Bullwinkle) and travel for extended periods a few times a year.
Susan is so down to earth and caring, and she is involved in how her team is taking care of every pet. Our travel often falls during high demand times (holidays, long weekends) and sometimes on short notice - she has graciously accommodated us every time and made sure in advance that we (and Bullwinkle!) are comfortable with any new sitter.
They remember the little things like his favorite toys and send photos and videos that make it clear that not only is he well taken care of, but that they have truly developed a relationship with him. It's obvious from the photos and videos that he genuinely enjoys their visits and sometimes I wonder with all that attention if he's happy to have us back! :)
They also make the reservation/payment process really easy and prices are competitive for the area. It's more than worth the peace of mind and the caring experience Susan and her team provide - we would recommend them to anyone (and have!).
June 6, 2019
I used Susan's service again this week. She accommodated my requests at short notice, and take superb care of my cat and my plants. I came back to find my kitty well fed and happy. Adrienne even went beyond my requests to keep the kitty bowls clean. Can't ask for more from Susan's catsitting service!
May 27, 2019
WOW! What a great service with great people who truly care for cats. We were so fortunate to have Chelsie watch our two cats while we were overseas for 3 1/2 weeks. We came home to healthy and happy cats and a wonderfully clean cat litter and feeding area. We are so impressed with the level of care and concern for our fur babies. Chelsie sent us photos and an update every single day!!! We enjoyed our vacation knowing that the pets we love so much were so well taken care of by this wonderful service. THANK YOU, THANK YOU!!!
Maria N. (5 star review on Google)
May 21, 2019
We have a senior kitty who has been diagnosed with diabetes and requires insulin injections twice daily. We are so happy to have found Susan, Gregg and team! Chelsie has been taking excellent care of our cat, sending updates, photos, and videos. He is always content and calm when we return. Cat Sitting by Susan is professional, reliable, and knowledgeable. Thank you for the peace of mind (and the cake pops too!)
Kelsey H. (5 star review on Google)
May 1, 2019
Loved having Susan and Tina look after my cat Louie for a week! They gave very detailed updates during their visits on how Louie was doing, as well as pictures and videos. It put me at ease to know he was in good hands and had some friends to hangout with for the time we were gone!
Emily B. (5 star review on Yelp)
April 6, 2019
Susan, Gregg and Chelsie have given us much needed peace of mind while traveling. They send daily updates with photos and videos and clearly love and care about cats. They also do such a good job of cleaning up cat food/litter/hair that our apartment looks spotless when we come back.
The biggest benefit however, is to our cat. She craves human interaction and before we always kenneled her so that she'd be around people all day. But I found that when I picked her up she'd have lost weight and would be extra anxious for days after we'd come home. We decided to try Cat Sitting by Susan because they can come twice a day and she can rest in a familiar environment when alone.
This definitely was the right call! She did not lose any weight and got more quality human interaction with those two visits a day than she would get all day locked in a kennel. When we came home after a week she seemed pleased to see us but she was very relaxed and not as anxious as she used to be.
This is a wonderful service carried out by wonderful people and my cat and my family cannot recommend it enough!
Melissa L. (5 star review on Yelp)
February 17, 2019
First experience with pet sitting, would highly recommend Susan and her team. I'm in the middle of transitioning my cat Lucy to a raw diet, so her twice daily feedings involve thawing and mixing raw with canned in specific proportions. I also have particular systems in place to keep my roommate's cat from getting to her litter box. Susan, Gregg, and Liz took notes on their initial visit and made sure to understand all my instructions. I wasn't worried at all while I was gone, because I trusted them to do a good job. And they did! They texted me detailed updates during every visit--pictures, videos, description of playtime, and letting me know that Lucy was eating well and finishing her food. Very friendly and professional. And Liz emptied my litter genie on the last day, which was really nice! Will definitely look to Susan the next time I go out of town.
Meredith P. (5 star review on Yelp)
February 10, 2019
Just got home from the third trip we've taken with Susan and team watching our two rambunctious kitties. They are absolutely the best sitters we could ask for. Photos and videos texted to us every day, food, water, litter scooping, and playtime--and they even bring the newspaper in :) Our cats are noticeably relaxed and happy both in videos and when we come home. Her rates are really reasonable and totally worth the investment in your cats' well-being! And, they leave you cake pops! What more could we ask for? Thanks so much to Susan and Liz.
Keshav R. (5 star review on Google)
February 4, 2019
Absolutely fabulous service! Susan is extraordinarily helpful and accommodating. They were sure to send pictures and videos of my cat to me every day. Very friendly, affordable, and considerate. Will certainly be using their service again.
Chris G. (5 star review on Google)
February 1, 2019
Can’t say enough positives about Susan’s service!! Our 3 cats and our daughter’s two cats were expertly taken care of so we could go overseas. We didn’t have a single worry. Liz came to our homes twice a day and sent us awesome photos and videos. Thank you so much!!
Matt B. (5 star review on Google)
January 20, 2019
Susan and her team run an excellent service. We had to book a cat sitter with little notice after our previous sitter had a family emergency. She called me back immediately, and managed to get everything squared away. Her team gave prompt updates every visit and even left us a nice note (and some treats!). The pricing is very affordable too. Definitely recommend to anyone in the area -- could not be happier with the service.
Adam R. (5 star review on Yelp)
January 17, 2019
Susan and her cat sitting team were great, and I'm very glad we found them. Our request was for over 3 weeks of service and somewhat last minute, but they were able to make everything work for us. After each day that they stopped by to take care of our cat, they sent us pictures, videos, and a short update about how he was doing. This was very much appreciated as it was our first time using a pet sitter. Overall the price was very fair and I will certainly use them again!
Tina M. (5 star review on Yelp and Google)
January 12, 2019
I have a cat who is very finicky and shy that we usually leave with a family member when we go on long vacations. I was so worried when we didn't have anyone available to care for our little guy for a whole week. I found Cat Sitting by Susan and booked them based on some of the other reviews that I read on their site. It's like I struck gold! Susan and her team of professional cat sitters saw to our cat's every need. They were able to accommodate his annoyingly complex feeding needs, and made sure to give him lots of attention and playtime during their daily visits. They even cleaned the litterbox and took out the waste each day, so when we returned from our week out of town, our house wasn't stinky! Best of all, they sent us daily updates about how our kitty was doing, complete with pictures and videos of their visits together. Getting updates really allowed us to relax while on vacation, because we KNEW our cat was being taken care of so well. I will definitely be recommending Cat Sitting by Susan to all of my friends!
Kate G. (5 star review on Google)
January 3, 2019
Susan and her crew are so great with my big guy - I totally trust them with him while I'm gone! The pictures and videos sent to me at each visit bring me peace of mind while I'm away and feeling guilty that I'm not home!
Owen (5 star review on Google)
December 8, 2018
Cat Sitting by Susan, - Great service, highly recommend for anyone looking for cat sitting services.
Owen G. (5 star review on Yelp)
December 8, 2018
Susan's team sent videos and photos everyday along with detailed text messages about my cat. Wonderful services, the team really cares for your animal.
Kimberly N. (5 star review on Yelp)
November 26, 2018
As new kitty parents, we were a bit nervous leaving our newly adopted 4 year old cat home alone over the holidays. As soon as I met Susan and Co. at the house visit, my mind was set at ease. They were great - friendly, knowledgable, and made me feel really comfortable. Our cat, Libby said hello from her bed, but didn't get up. Adrienne was our cat sitter and she was fabulous! She played and loved on Libby twice a day. She sent me videos and updates at every visit - which was exactly what I needed to see. Libby was actually waiting at the door for Adrienne and quickly got the hang of the new routine. I've never seen Libby play so much. She definitely ate up all the attention. I would definitely recommend Susan and Co. for all your cat-sitting needs. They are the best!
Geoff H. (5 star review on Google)
November 7, 2018
Susan’s Cat Sitting Services are superb. Her team is professional and always on time while visiting my two cats. I would highly recommend to anyone looking for a cat sitter!
Desiree B. (5 star review on Google)
November 1, 2018
Susan and Isabella are two amazing people who took care of my two cats not only during my eleven day vacation in September of this year but also during two emergency hospital stays. Isabella sent pictures and videos. She played with them and spoke to them so they could get to know her. Nitnoy, my youngest who is 5yrs, came out and let her pet him and then play with him and he had a ball. Mica, who is 7yrs is a little skittish and did not. Not unexpected she only comes to me. Both are rescues. I am so grateful for the peace of mind and genuine compassion for my cats provided by Cat Sitting by Susan. Highly Recommended.
Christine P. (5 star review on Yelp)
September 30, 2018
We are so glad to have found Susan and her awesome team! They did a stellar job of taking care of our two cats while we vacationed out of the country for over a week. Two of her wonderful cat sitters, Adrienne and Isabelle, provided daily updates on our cats, including photos and videos of them feeding and playing. One of our cats has a sensitive stomach and had to be fed on a set schedule and supplements, and they were very accommodating about this. They also cleaned up messes when she did vomit. It was a huge relief to see our cats happy and well cared for while we were away. In addition to our cats, they also looked after our plants and kept them watered. The icing on the cake is when they left two adorable kitty cake pops in our fridge - amazing service and then some! I cannot recommend her enough and look forward to working with them again.
Beckie B. (5 star review on Yelp)
September 22, 2018
Susan's care, of our 15 year old Manx kitty while we were on international travel was superior! Susan, her husband, and Adrienne (who would be visiting daily) came to our home and learned the "kitty drill". Every day we received pictures and a text. Two days when he wouldn't come out she thoughtfully texted that all his food had been eaten and he had used his litter box, so we knew he was eating, etc. Towards the end of the trip, we even got little videos of him purring. She asked us to text her when we returned home so she would know we no longer needed her to visit (she indicated before we left that should our flights get delayed, etc let her know and she would continue to care for him till we returned) We totally enjoyed our trip knowing our kitty was being so well cared for. We will definitely call Susan to care for our kitty when we travel again.
Jenna R. (5 star review on Yelp)
September 21, 2018
Susan and her team took great care of our kitties while we were away on vacation. We got daily updates and videos which made my husband and I worry about them very little during our trip. We'll definitely be using their services again and would highly recommend them to others looking for sitters!
Louann C. (5 star review on Yelp)
September 20, 2018
I can't say enough great things about Susan and her team! Susan, her husband and Adrienne came to meet my troop beforehand, learn their habits, where they like to eat, their toys and hangouts. Their concern for making my cats feel loved, safe and in good company really put me at ease in leaving them. They took such great care of them while I was away - I received updates, videos and photos every day - which was great because I [was] missing them and knew they were in great hands! In having Susan and her team sit for me on two separate trips now (one for several days and one for over a week), I can absolutely say that I have complete confidence not only in the care that they provide but also in their love of cats and commitment to providing the very best care. Rates are very reasonable and they are very flexible in scheduling. I absolutely recommend Cat Sitting by Susan to anyone looking for loving cat sitting for your precious furry felines!
Debra S. (5 star review on Google)
September 5, 2018
Cat Sitting by Susan did a fantastic job while we were on vacation. First off we had to change our vacation plans and they were accomondating to this and had no problems still being able to help out! Our kitty has epilepsy needs to medication 3x per day at 8 hour intervals. They did a great job being there when she needed it (even with NOVA/DC traffic). Also they sent me updates, pictures and videos from every visit! They also made sure our house was secure while we were away. I recommend them and definitely will be using their services again.
Ezra P. (5 star review on Yelp)
September 4, 2018
Having used several cat sitting services in the past, I can wholeheartedly recommend Susan and her crew. I found Susan through Yelp, and a friend of mine and I both tried her services out this summer. Susan first comes by to meet the cat, get to know their habits, etc. She is very thorough and it's clear that she loves cats. While we were away, she and her team sent us daily updates with videos of our kitten, showing how he was doing, playing and adjusting. It's clear that they spend quite a bit of time playing and caring for their kitty clients. She and her team are very reliable and caring and a pleasure to work with! Thank you, Susan, Isabel and Gregg!
Zach A. (5 star review on Google)
August 29, 2018
I have never used a sitting service before but Susan and her team are well worth the price. They took amazing car of our new kitten and were very reasonable when we explained our unique situation. If I ever need a last minute sitter again or just need someone to visit my cats while I'm gone, I will totally call them.
Marla M. (5 star review on Yelp)
August 22, 2018
I can't believe I found such incredible cat sitters for my babies, Sam & Olivia. Susan, Gregg and the team are extraordinary in their love and care for kitties. It's difficult for me to trust their care to anyone, and I am so pleased with the service, attention, love and time spent with my babies. The daily updates with pictures, video and text of Sam & Olivia's moods were so crucial to me while away. Every morning and evening I looked forward to seeing them eat and play! They go that extra mile to make sure everything goes smoothly and treat each individual cat to meet their specific needs. On a side note, they left everything in order and very tidy. I will never consider using any other service, I am so grateful to Susan and Gregg. I highly recommend Cat Sitting by Susan. They even left a delicious treat for me!!
Nancy C. (5 star review on Yelp)
August 21, 2018
Susan is amazing. And I'm not just saying that because of the cake pop she surprised us with!
I hired Susan to take care of my cat on short notice and she happily accepted. We arranged a time for her to come over and meet my kitty (her idea). She arrived with clip board and professionalism in hand! In addition to being professional, she was very warm and intuitive with my cat. I love my little guy, but to be honest, he's not going to be featured on the cover of Cat's Illustrated right now. He's had some health problems and in addition to only weighing 7 lbs. now, he likes to yell. Susan did not bat an eye when she met him and gave him the same respect and affection she would have had he been Morris the Cat. I can not recommend Susan enough. She is a true find. And her hubby was extra sweet too!
Tara F. (5 star review on Yelp)
August 18, 2018
We have been so pleased with the care that has been given to our kitty while we are away. Susan is so kind and accommodating and Isabelle has done wonderfully each time with our kitty. She always gives us updates and videos and when we get home we are always welcomed back with a note and cake pops and our kitty is happy! Truly a wonderful cat sitting business, we will continue to only use Cat Sitting by Susan, give it a try, you won't regret it!
Francesca M. (5 star review on Yelp)
August 7, 2018
I've had cats my entire life and Cat Sitting By Susan is by far the best pet sitting service I have ever used. I have six cats so watching my crew is no easy task, but Susan took excellent care of everyone while I was away. It is clear that Susan and Gregg really love cats and my cats knew it. Even my shy kitties really took to them. I received an update with lots of pictures and videos for every visit they made. I'm a pretty neurotic person when it comes to the care of my cats, but after the meet and greet and the very first visit my mind was totally put at easy for the rest of my trip. I'll add that my home was spotless upon my return...no litter tracked all over the house and everything in its place. I can't say enough good things about this service and I'll definitely be using them again. If you have cats and need to go out of town you should not think twice about hiring them. You won't be disappointed.
Amanda Z. (5 star review on Care.com)
August 2, 2018
Susan and Marisa are fantastic. Marisa was our primary cat sitter. Susan and Marisa asked great questions, was very thorough and professional. She sent us pictures or video every day. Our cats were so happy and well-cared for when we returned. Susan's service is top-notch and I highly recommend Cat Sitting by Susan. The best cat sitters we have ever used!
Lucia P. (5 star review on Yelp)
July 31, 2018
Susan and her team are great! We're no strangers to cat sitters, but their professionalism and clear love for animals sets them apart. They took careful notes when we were talking about care routines, and they are easy to get in touch with. Their experience shows in their attention to details like food levels, trash disposal, and even our fountain when it got clogged. We left our three cats in their capable hands while we went on a 4-week cross-country road trip. All the while we had daily updates (with videos) and confidence that our critters were being looked after by people who care. Susan even checked to make sure we made it home safely in case she needed to stop in again. Knowing that Susan and company are able to take care of everything while you are away is the reason you hire a sitter like this -- nothing is in doubt and you can trust them. We couldn't recommend her more!
Molly M. (5 star review on Yelp)
July 26, 2018
We have 2 very anxious kitties. Susan is wonderful. She and her team provide updates by text, so while we are away, we know they are treated well and the litter is clean. We know that if our kitties weren't so shy, they would play with them, too! I recommend Susan 100%.
Susan F. (5 star review on Google)
July 23, 2018
We want to offer our strongest recommendation for Susan, Gregg, and Isabelle, the team who took care of our precious animal family while we were overseas for two weeks. Each of our guys has a distinct personality and needs; we even have a ferret in the mix. We were so relieved and thrilled when we found Cat Sitting by Susan. We loved getting the short reports on each visit, which included pictures and videos;. We could see that everyone was doing well and thriving, being cared for thoughtfully and affectionately, which allowed us to relax and enjoy our trip. Everything at home was handled beautifully, and we are incredibly grateful. We will definitely be hiring Susan again!
Nancy O. (5 star review on Care.com)
July 17, 2018
My cats and I couldn't be more pleased with our choice of Susan. Our kitties normally protest with the cold shoulder treatment when we return from trips since they require so much love and affection. This time, they greeted us after 10 days like, "Oh, hi, it's you." While we were gone, Susan sent us very regular updates, texts, and even videos of our babies every day. I would hire Susan back in a heartbeat.
Daniel B. (5 star review on Google)
July 3, 2018
Susan and Isabelle have taken good care of my cat while I've been on a number of trips. They send photos and video which helps reassure that everything is well. They've been able to accommodate changing plans and even giving medication.
Joe P. (5 star review on Yelp)
July 1, 2018
We were looking for a someone to pet-sit our our 10-month old shelter kitty, Asha. It was important that she felt comfortable around whomever would be visiting her, especially since this was our first trip away. Susan promptly responded to my inquiry, and she and Gregg scheduled a meet & greet right away. We could tell that they were "cat people", but the true test came when we actually went out of town. Susan and Gregg sent videos of the interactions with detailed observations. Asha was clearly comfortable around them and easily settled back into the routine when we returned. We again recently asked Susan and Gregg to cat-sit again for our girl, and we received multiple videos showing Asha's interactions and mood. Being a slightly longer time away, she seemed more distressed being alone, but Susan and Gregg gave her plenty of play time and affection with each visit. They are prompt, professional, and very considerate. We will call on them again and highly recommend them to other cat parents.
Benjamin D. (on Care.com)
July 1, 2018
Susan took care of my cat for two weeks while our family was away for two weeks. Susan was very professional and came by for an interview and to meet our cat. The sitter that took care of our cat, Marisa, sent us daily pics and videos with a nice note so we could see her progress. We were very happy with Susan, and would recommend her to anyone looking for dependable, caring service.
Stephanie K. (on Yelp)
June 14, 2018
These women were amazing. We went on vacation for 6 days and while I would usually board my cats (because I hadn't found a good cat sitter yet), I really did not want to this time. When I reached out to Susan via her website, she responded timely and quickly set up a meet and greet with her whole team. While we were away, Isabelle sent us daily updates, including photos and videos, of my two cats who seemed to really like her! She also cleaned the litter boxes. Overall, great service, reasonable prices, and I am definitely planning on using them again! Highly recommend.
Jen F. (on Yelp)
May 22, 2018
I cannot express how glad I am to have found Cat sitting by Susan! I was going out of town for 10 days for my destination wedding and asked Susan to watch my little baby, Hugo Boss. Unfortunately, before I left, Hugo came down with an eye infection, which gave me even more anxiety to leave him. However, Susan put my anxiety to ease and was able to visit Hugo 3X a day for the first 5 days to give him his eye drops. This was extremely helpful during a very important time in my life (right before the wedding). During my time away, I received many photos, videos and updates on each visit Susan had with Hugo. I knew Hugo was in the best hands because she really does care! I recommend Cat Sitting by Susan to everyone who is looking for someone to care for your babies. Susan and her husband, Gregg, are truly the best in the business and down to earth people. Thank you for everything!
Lisa J. (on Yelp)
May 15, 2018
Susan and Gregg are awesome cat sitters! I went out of town for 4 days recently and they took care of my senior cat, Chloe. I loved getting the daily updates/videos. It assured me that Chloe was in good hands. She is a skittish cat who doesn't warm up to strangers easily and by the second day she was practically eating out of the palm of their hands. They had her playing like a kitten again! I will for sure be calling on them again when the need arises.
Dana L. (on Yelp)
May 13, 2018
Leaving your fur babies behind when you travel is never easy, but the right pet sitter can set your mind at ease. We're so happy to have found Susan and her husband Gregg. Both are clearly experienced kitty lovers, and their patience and care shine through. The initial consultation was a pleasure, and from the start their communication was super. One of our kitties was recently diagnosed with diabetes, so we were looking for a pet sitter who could manage her twice-daily insulin shots and know what to look for to keep her healthy. Susan and Gregg swooped right in with advice and experience. Even when our kitty wasn't so sure about the idea, they patiently coaxed her with calm voices and practiced technique. Kitties aren't always the most trusting type, and Susan and Gregg made it easy for them to warm up to the new visitors. After every visit we received several texts with photos and videos, which made being away a lot easier. Everything at home was neat and tidy. I'm certain the kitties have found their new sitter, and we're so grateful to Susan and Gregg!
Melinda J. (on Yelp as Mumbo J.)
April 22, 2018
My two cats were well cared for while I was out of town. Susan and Gregg sent video and photo updates each visit. I greatly appreciate their willingness to do a meet and greet, and their attention to some very specific instructions for special health needs of my cats. One of my cats